The Short variation: if you should be trying to find exclusive gemstone or special anniversary present, Leibish & Co. has actually a sturdy inventory of top-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run business is functioning online since 1998 with an individual touch that has had gained recurring business worldwide. Leibish & Co. allows you to purchase loose rocks or perhaps to use their free “Design your own personal” instrument to create the ideal piece of jewelry to life. With many years of experience and good craftsmanship under its strip, Leibish & Co. is on the verge of broadening the inventory to watches and other extras.
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Whenever Leibish Polnauer established his first web diamond company in 1998, it took nearly an entire time to upload an individual image and information to their internet site â but he had been a visionary which noticed possible from inside the fledgling arena of ecommerce. “as he views the possibility in a notion, he’ll fit everything in in his power to progress with-it,” said Benji Margolese, Director of information Marketing for Leibish & Co.
Leibish produced an effective, family-run procedure together with girlfriend and children offering in authority opportunities. They’ve cultivated a successful internet business with offices located worldwide. Leibish & Co. is actually a leader in distinctive coloured expensive diamonds and gems which are hard to find someplace else. Their expensive diamonds will also be conflict-free, which will be a key point for all customers.
“individuals started to united states because they search for one thing a tiny bit various, one thing a little more unique than everyone else has,” Benji said.
While Leibish & Co. provides top-notch standard diamonds, the firm specializes in colorful, distinctive jewellery. Whenever asked exactly why the company has such a higher customer return price, Benji easily pinpoints the primary reason.
“its a combination of exceptional products, great service, and jewelry created towards highest amounts of perfection,” he stated. “The jewelry we make just isn’t your daily, mass-produced brand of item. Every piece is custom-made to perfectly suit the diamond or gemstone chosen of the client.”
A household Affair With private Service
Leibish & Co. is actually a true household company, with Leibish’s family playing essential roles inside business.
Leibish serves as creator and chairman in the company, while their spouse, Rosi, could be the company’ Events management. Their oldest child, Chavi, functions as the Lead Jewelry Designer â and that is an enormous duty since custom jewellery accocunts for above 50% in the businesses company, Benji stated.
Leibish’s eldest child, Yossi, is the Chief Executive Officer of Leibish & Co. Another son, Shmulik, that is a graduate regarding the Gemological Institute of The usa, may be the main Diamond Buyer for the company. “Shmulik is actually, really, among many talented color diamond experts in the industry,” Benji stated.
Leibish’s son Itzik may be the company’s COO and runs the ny company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young children, could be the businesses CFO.
“among the longtime members of the team, I’m able to let you know that, however, there is not any connection, they give consideration to me, among others, section of their family,” Benji said. “we-all bring our own knowledge on company, but come together to constantly develop the organization.”
Clients are additionally treated like family members at Leibish & Co., where in actuality the business invests fuel into personal service and sales. “if you’ve ever addressed one certain representative, including, that’s the exact same person you will usually manage, no matter what you might be contacting or creating within,” Benji said. “do not believe in passing customers around to various divisions if they have a question or specific concern they wish to handle.”
Consumers originate from All Over the World
Leibish features several different types of customers: you’ll find buyers, who mainly store through web site, retailers, and people within the trade business, who usually look at the business’s primary practices in nyc, Israel, and Hong-Kong.
Most Leibish & Co.’s customers are from United States. Its subsequent most popular audience is actually Canada, with the United Kingdom, Australia, Hong-Kong, plus the rest of European countries.
Clients at every stage of existence store at Leibish & Co., though nearly all are within centuries of 35 and 54, Benji stated. In addition, the firm garners approximately 300,000 website check outs every month â and helps to keep the majority of the customers coming back.
“With over a 70percent return buyer score, we continue to be one of the most well-known organizations within our market,” the guy mentioned.
Colourful Diamonds & Gemstones With a “Design Your Own” Option
Leibish & Co. stocks high-end precious jewelry, but keeps inventory mobility, specifically for web customers, Benji mentioned. The business carries numerous free diamonds and important gemstones, but the key goods are personalized precious jewelry productions.
“We hold a big woman dating selection of multicolor diamond and gem precious jewelry, with for the rarest hues actually ever viewed,” he mentioned. “We are acknowledged most readily useful by the bread-and-butter items â yellowish diamond and pink diamond involvement bands. But we sell expensive jewelry of nearly every tone, and important gemstones â including sapphires, emeralds, and rubies. We offer jewellery crafted with colorless diamonds, also, but our very own knowledge is within the world of color.”
For consumers who possess anything planned and need help which makes it a reality, Leibish & Co. offers a “Design your very own” jewelry instrument, which Benji said is the most well known product.
“Obviously, when shopping for an unique portion, men and women often want particular stones and setting styles they will have already dropped in deep love with,” the guy stated. The “Design your own personal” instrument makes it possible for customers to construct an item using the stone, placing, and material of these choice.
“permits these to bring their unique hopes and dreams alive â with these knowledge in artistry,” Benji informed us.
Add-ons & brand new Online Tools in Store for Leibish & Co.
As it looks forward to the near future, Leibish & Co. is actually gradually changing toward higher-ticket products plus item diversity. The organization feels comfy branching over to new products as a result of the dedication and love it relates to finest its current designs.
“we now have talked-about launching a variety of accessories â such as for instance deluxe watches, purses, as well as pens,” Benji mentioned. “But we chose to hold back until we initial perfected our very own primary distinct item, that is diamond jewelry.”
Leibish & Co. normally searching for ways to carry on perfecting the preferred website, too. A proven way it intentions to boost the on-line knowledge is by introducing augmented real life characteristics, that may provide digital buyers a lot more of an in-store experience.
As a business having its origins in colourful expensive diamonds and ecommerce, Leibish & Co. continues to innovate in a normal market which views modification due to the fact exception to this rule, perhaps not the guideline.